Notifications and text reminders
Choose how we tell you about new requests and coming deadlines, including text reminders.
We tell you when a client books you, and remind you before a deadline. You choose whether that comes as a notification, an email, a text message, or all three.
Where to find it
On iPhone, go to My account and tap Notifications. On Android, go to My account and tap Email & Notifications.
What you can turn on
- Push
- New Reviews & Requests sends a notification when a client books you. Notifications also need to be allowed for RMH in your phone’s settings.
- Enable all email notifications turns email on or off, and New Reviews & Requests covers new bookings.
- Text messages
- New review requests texts you when a client books you. Review deadline reminders texts you 8 hours before a deadline, when it passes, and again 8 hours later if the review is still open.
Text messages are on iPhone only for now. They go to the phone number you verified when you applied. Reply STOP to any of them to stop texts.
What’s worth keeping on
Deadline reminders are the one we’d keep. A missed deadline can cost you a strike, and the 8-hour reminder leaves time to finish or to send the client an update. Your ratings and reliability explains how strikes work.
Not getting notifications?
- Notifications are off for RMH on your phone. On iPhone, tap Enable push notifications on the same screen, or open your phone’s settings and allow them for RMH.
- Emails aren’t arriving. Check your spam folder, and that the email address on your account is current.
- Texts stopped. If you replied STOP at some point, texts stay off. Email us and we’ll help turn them back on.
Still stuck? Email us at support@tryrmh.com.
Related
Last checked November 7, 2026, in RMH for iPhone 2.0.10 and Android 1.3.10